DVSA OCRS: Enhancing and Protecting Your Operator Licence

It is paramount importance as a logistics business owner is Protecting Your Operator Licence. The DVSA Operator Compliance Risk Score (OCRS) is a system used to assess the risk of a commercial vehicle operator not being compliant with relevant regulations. The score is used to help prioritise enforcement action, and is based on data from vehicle inspections, prohibitions, convictions, and investigations. Operators with high scores are more likely to face scrutiny and penalties. This article will cover what the DVSA OCRS is, how it is calculated, how to improve your score, and what happens if your score goes red.

What is the DVSA OCRS?

The DVSA OCRS is a score assigned to each commercial vehicle operator in the UK. The score ranges from 0 to 100, with higher scores indicating a higher risk of non-compliance. The score is calculated based on data from the previous 3 years, and is updated on a monthly basis. The DVSA uses the OCRS to prioritise enforcement action, such as roadside inspections and investigations, against operators with high scores.

Protecting Your Operator Licence

How is the DVSA OCRS calculated?

The DVSA OCRS is calculated using a complex algorithm that takes into account a number of factors. These factors include the number and severity of vehicle defects found during inspections, the number of prohibitions issued, the number and severity of convictions for road traffic offences, and the number of investigations into the operator.

The algorithm assigns a weighting to each factor based on its perceived importance, and then calculates a score for each operator based on their performance in each of these areas. The score is then normalised to a scale of 0 to 100, with higher scores indicating a higher risk of non-compliance.

How to enhance and protect your score?

The DVSA OCRS is a crucial indicator of an operator’s compliance with regulations. A high score can lead to increased scrutiny and penalties, while a low score can lead to a better reputation and fewer inspections. There are several ways to enhance and protect your score, including:

Regular maintenance and inspections

Regular maintenance and inspections are essential to keeping your vehicles in good condition and ensuring compliance with regulations. By identifying and addressing defects early, you can reduce the number and severity of defects found during inspections, and improve your OCRS.

Training and education

Investing in training and education for your drivers and staff can help improve compliance with regulations, and reduce the likelihood of convictions and investigations. By providing regular training on topics such as driver hours, load security, and vehicle maintenance, you can improve your score and protect your reputation.

Use technology

Using technology such as telematics and dashcams can help improve compliance and reduce the likelihood of investigations and convictions. By monitoring driver behaviour, vehicle performance, and adherence to regulations, you can identify and address issues before they become more serious.

How does your driver affect you Protecting Your Operator Licence

Drivers play a crucial role in maintaining a good DVSA OCRS score. In fact, their behaviour on the road can directly affect the score of the operator they work for. Therefore, it is important for operators to manage their drivers effectively in order to protect and enhance their OCRS score. Here are some ways to achieve this:

  1. Hire and train safe drivers: It is important to hire drivers with a good driving record and to provide them with comprehensive training on safe driving practices. This will help ensure that they drive safely and comply with regulations, which in turn can improve the operator’s OCRS score.
  2. Monitor driver performance: Operators should regularly monitor their drivers’ performance on the road, using tools such as telematics or dashcams. This can help identify any risky driving behaviour and enable operators to take corrective action before it affects their OCRS score.
  3. Provide feedback and incentives: Operators should provide their drivers with regular feedback on their performance, both positive and negative. This can help motivate them to improve their driving and comply with regulations. Incentives such as bonuses or rewards can also encourage safe and compliant driving.
  4. Implement a driver management system: A driver management system can help operators track and manage their drivers’ performance more effectively. This can include tools for monitoring driver behaviour, assigning training, and providing feedback and incentives.

By effectively managing their drivers, operators can protect and enhance their DVSA OCRS score, as well as improve overall safety and compliance on the road.

Protecting Your Operator Licence by managing HGV drivers infringements.

Managing HGV drivers’ infringements is crucial for maintaining a good DVSA OCRS score and ensuring compliance with regulations. Here are some steps that operators can take to manage infringements effectively:

  1. Monitor infringements: Operators should regularly monitor their drivers’ infringements, such as exceeding driving hours or speeding. This can be done through systems such as tachographs or driver management software.
  2. Address infringements promptly: When an infringement is identified, it should be addressed promptly. This can include speaking to the driver about the infringement, providing additional training, or taking disciplinary action if necessary.
  3. Keep accurate records: Operators should keep accurate records of all infringements and actions taken to address them. This can help demonstrate to the DVSA that they are taking compliance seriously and can improve their OCRS score.
  4. Implement policies and procedures: Operators should have clear policies and procedures in place for managing infringements, including how they will be identified, reported, and addressed. These policies should be communicated to all drivers and enforced consistently.
  5. Provide additional training: In some cases, drivers may need additional training to address specific infringements. This can help them improve their driving behaviour and reduce the risk of future infringements.

By effectively managing HGV drivers’ infringements, operators can demonstrate their commitment to compliance and safety, improve their OCRS score, and reduce the risk of penalties or enforcement action from the DVSA

MOTS

Failing a MOT can have a negative impact on an operator’s DVSA OCRS score. Therefore, it is important for operators to manage their garages effectively to ensure that their vehicles pass the MOT first time. Here are some steps that operators can take to achieve this:

  1. Choose reputable garages: Operators should choose reputable garages that are experienced in MOT testing and have a good track record of passing vehicles. This can help increase the likelihood of passing the MOT first time.
  2. Schedule regular maintenance: Regular maintenance can help identify and address any issues with the vehicle before the MOT test. Operators should schedule regular maintenance and ensure that it is carried out by qualified technicians.
  3. Conduct pre-MOT checks: Before taking the vehicle for the MOT test, operators should conduct pre-MOT checks to identify any issues that may cause the vehicle to fail. This can include checking lights, brakes, and tires.
  4. Provide detailed instructions to the garage: When taking the vehicle for the MOT test, operators should provide detailed instructions to the garage about any specific requirements or concerns. This can help ensure that the garage addresses these issues during the test.
  5. Follow up on failures: If the vehicle fails the MOT test, operators should follow up promptly to address the issues and arrange a re-test. This can help minimise the impact on the OCRS score and ensure that the vehicle passes the MOT test as soon as possible.

By managing their garages effectively and taking steps to ensure that their vehicles pass the MOT test first time, operators can protect and enhance their DVSA OCRS score. This can help improve overall compliance and safety on the road.

Protecting Your Operator Licence will be enhanced by training ALL other staff.

While managing drivers is a crucial aspect of maintaining a good DVSA OCRS score, other staff members can also have an impact on compliance and safety. Here are some steps that operators can take to manage other staff members effectively:

Provide training:

Operators should provide regular training to all staff members, including office staff and mechanics, to ensure that they understand and comply with regulations. This can include training on driver hours, vehicle maintenance, and safety procedures.

Monitor performance:

Operators should monitor the performance of all staff members to ensure that they are complying with regulations and following company policies and procedures. This can include monitoring hours worked, completion of paperwork, and adherence to safety protocols.

Address issues promptly:

If issues are identified with the performance or behaviour of staff members, they should be addressed promptly. This can include additional training, disciplinary action, or termination if necessary.

Maintain accurate records:

Operators should maintain accurate records of all staff members, including their training, performance, and any disciplinary action taken. This can help demonstrate to the DVSA that the company is taking compliance seriously and can improve the OCRS score.

Foster a culture of compliance:

Operators should foster a culture of compliance throughout the company, where all staff members understand the importance of compliance and take responsibility for maintaining high standards.

By effectively managing all staff members, not just drivers, operators can improve their overall compliance and safety record and protect and enhance their DVSA OCRS score.

Protecting Your Operator Licence by Operator Licence Awareness Course.

An OLAC is a training course that provides operators with an understanding of their responsibilities under the law and the regulations governing the operation of commercial vehicles. The course covers a range of topics, including vehicle maintenance, driver hours, and compliance with the operator licensing regime.

Taking an OLAC can be beneficial for operators in a number of ways, including:

Improved understanding of the law:

An OLAC can help operators gain a better understanding of the legal requirements and regulations governing commercial vehicle operations. This can help them comply with the law and avoid penalties or fines.

Enhanced compliance:

By understanding their responsibilities under the law. Operators can take steps to ensure that their operations are fully compliant with regulations. This can help protect and enhance their DVSA OCRS score.

Reduced risk:

By implementing best practices and following the guidance provided by the OLAC. Operators can reduce the risk of accidents, breakdowns, and other incidents that could negatively impact their OCRS score.

Improved reputation:

Taking an OLAC can demonstrate to customers, regulators, and other stakeholders that the operator is committed to compliance and safety. This can improve the company’s reputation and help attract new business.

Overall, taking an OLAC can be a valuable investment for operators. Helping them to understand their responsibilities, improve compliance, and protect and enhance their DVSA OCRS score.

What happens if your score goes red?

You do not want to be here. If your OCRS goes red, it means that your score is in the top 5% of all operators in UK. This indicates a high risk of non-compliance, and may result in increased scrutiny and penalties. Operators with red scores are more likely to face roadside inspections and investigations. Furthermore subject to more severe penalties if found to be non-compliant.

To avoid a red score, it is important to take proactive steps to enhance and protect your OCRS. Regular maintenance and inspections, training and education, and the use of technology.

Protecting Your Operator LicenceConclusion

Protecting Your Operator Licence using OCRS can give you an indication on prioritised enforcement action with high scores. By taking proactive steps to enhance and protect your score, such as regular maintenance and inspections. Training and education, and the use of technology, you can reduce the risk of non-compliance and protect your reputation.

Protecting Your Operator Licence

OCRS

  • What is the difference between a green and a red DVSA OCRS score?
    A green score means that the operator is compliant with regulations, while a red score indicates a high risk of non-compliance.  
  • Can you appeal a DVSA OCRS score?
    Yes, if you believe that your score is incorrect or unfair, you can appeal it by contacting the DVSA.  
  • How often is the DVSA OCRS score updated?
    The score is updated on a monthly basis, based on data from the previous 3 years.