What if I need to cancel or reschedule my shipment?

Contact the refrigerated delivery service as soon as possible to cancel or reschedule your shipment. Depending on the service’s policies, there may be a fee or penalty for cancellations or changes made after a certain point in the transport process. If you give more than 24 hours notice apart from statutory costs (pre booked ferries for example) their should not be any further costs applied. if their are you are using the wrong company.